Posted in News, on March 12, 2014

OUR NEW SITE IS HERE!

Welcome to our new site. We hope it will make your shopping experience much smoother and quicker. However, in case you have any questions, here is some key info about the transfer.

I'm already registered, what do I do?

Your user email has been transferred, however, you will need to reset your password
here: https://cpcompany.co.uk/account/login

 

I ORDERED ON YOUR OLD SITE, DOES THIS AFFECT ANYTHING WITH THAT ORDER?

The order will be visible to us on the new site and be processed as normal.
For recent orders, despatch will progress as normal, and refund details can be found on the order slip included with your delivery.

 

WHAT HAS CHANGED?

All the normal key site elements are still there, they've just been improved to help ease of use and speed. We've made the site work better on mobiles & tablets and made a number of other changes we hope will make the site better for you.

 

WHERE IS MY STORE CREDIT?

Your store credit may not appear at first. We have a record of all users' credit amounts. If you wish to use outstanding
credit, please contact enquires@cpcompany.co.uk.

 

WHY IS MY PRICE DISPLAYING DIFFERENTLY?

If you're logged in, the prices displayed should automatically show any reductions that are relevant.

 

ANY OTHER QUESTIONS?

Please contact enquires@cpcompany.co.uk